❓ Frequently Asked Questions (FAQs)
Welcome to FormulaX Help Center
1. Are these original perfumes?
We may collect the following information when you visit or interact with our website:No, FormulaX offers inspired versions of high-end designer perfumes. These are high-quality alternatives that closely match the scent and feel of the original, without the luxury price tag.
2. How long does the fragrance last?
Our perfumes are designed to last up to 12 hours or more, depending on skin type and weather conditions. We use high-concentration oils for long-lasting performance.
3. How similar are your inspired versions to the originals?
Our fragrances are up to 99% similar in scent profile. Most customers can’t tell the difference!
4. What is the bottle size?
We currently offer a 50ml bottle size for all perfumes.
5. What are the shipping charges?
Free Shipping on prepaid orders
Small charge may apply for Cash on Delivery (COD) depending on your location
6. How long does delivery take?
Orders are usually delivered within 3–7 business days after dispatch. You will receive a tracking link via SMS/email.
7. Do you offer Cash on Delivery (COD)?
Yes! We accept COD as well as prepaid payments via Razorpay, UPI, Netbanking, and Debit/Credit cards.
8. Can I return or exchange my order?
We only accept returns if the product is damaged, broken, or wrong item was delivered. You must inform us within 48 hours of delivery. Read our Return & Refund Policy for details.
9. What if I don’t like the fragrance?
As perfumes are personal and subjective, we don’t accept returns for disliking the scent. We recommend trying one bottle first before bulk purchase.
10. How can I contact you?
Feel free to reach out via:
📞 WhatsApp/Phone: +91 9137783082
📧 Email: formulasx0@gmail.com
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